Booking & Cancellation Policy
Booking a Reiki session is a commitment of time and energy — yours and mine. These policies exist so I can hold space for every client fully, without last-minute scrambling on either end. Thanks for your understanding.
Booking & Payment
Your appointment time is requested, not confirmed, until payment is received. Once you book online, send an e-transfer to magicmairaa@gmail.com to lock in your spot. Unpaid bookings may be released to other clients after 24 hours.
Cancellations & Rescheduling
48+ hours’ notice: full refund or free reschedule, your choice. Less than 48 hours’ notice: non-refundable, though you’re welcome to reschedule once for a $25 rebooking fee. No-shows forfeit the full session fee with no reschedule offered.
Late Arrivals
Sessions end at the originally scheduled time regardless of a late start, so late arrivals mean a shorter session at full price. If you’re running behind, a heads-up is always appreciated.
Illness & Emergencies
Life happens. Genuine emergencies or sudden illness, with as much notice as possible, will be handled on a case-by-case basis.
Refunds
Refunds follow the cancellation policy above. Session packages and gift cards are non-refundable but transferable to another person.
Packages & Gift Cards
Session packages and gift cards are valid for 12 months from the date of purchase and follow the same cancellation policy as individual sessions.
Before You Book
Reiki is a gentle, non-invasive energy practice, but please let me know ahead of time if you are pregnant, have epilepsy, have a pacemaker, have had recent surgery, or are managing a serious medical or mental health condition, so we can make sure the session is right for you.
Virtual Sessions
Please have a stable connection and a quiet, private space. Sessions still start and end at the scheduled time regardless of technical issues on the client’s end. The Reiki energy will still flow!
Minors
Clients must be 18 or older to book a session independently.
Questions?
Reach out any time at magicmairaa@gmail.com. Happy to help.